Client Advisor – Dubai

As a Fendi Ambassador you can be accountable to supply an elevate and splendid buyer journey to every shopper by Model DNA Discovery, constructing loyalty and recruit new shoppers to realize and exceed particular person and retailer gross sales objectives.

Essential Obligations

• Lead particular person gross sales and obtain efficiency targets and KPIs
• Interact in upselling, cross promoting and a number of promoting for all product classes
• Grant an impressive service to the shoppers in compliance with the corporate pointers
• Strengthen buyer relations, and nurture loyal FENDI buyer base additionally implementing acceptable CRM instruments
• Handle customer support high quality, to satisfy buyer expectations by providing professionalism and human contact
• Appropriately function the retail IT system for inventory transfers, funds, inventory inquiries and buyer database enter
• Assist the shop operations actions

{Qualifications}

• 3+ years’ expertise in Vogue/Luxurious gross sales
• Bachelor’s Diploma or equal is most well-liked
• Ardour for retail and vogue developments
• Glorious communication abilities, self-reliant, pleasant and affected person
• Group, professionalism, self-confidence
• Fluent Arabic and English, extra languages shall be a plus