Contact Center Agent

Are you on the lookout for a job the place you possibly can develop professionally and construct your profession in a multinational airline? For those who love touring, interacting with clients and colleagues from throughout the Emirates community, there are alternatives for you.

Emirates is the world’s largest worldwide airline, with a community that spans over 160 locations in 85 nations. We’re at present on the lookout for a Buyer Gross sales and Service Professionals to affix our multicultural staff in Dubai.

Job Define:

Be the voice of Emirates and make sure the highest customary of customer support is delivered to Emirates clients by offering details about our services and products.
Establish buyer wants by means of rapport constructing, actively looking for out gross sales alternatives and selling all Emirates associated merchandise.
Situation Emirates tickets to clients guaranteeing their request is met and to supply them tailor made journey options.
Actively improve Emirates income earnings by selling further providers provided by the corporate and its companions.

Necessities & Expertise:

Fluency in English and one of many languages listed beneath is a should.
Cantonese/Czech/German/Italian/Japanese/Polish
Buyer and gross sales orientation to supply wonderful service and shut any gross sales alternative.
Good listening and communication abilities.
PC based mostly abilities to function Home windows bundle (Microsoft Phrase/Excel/E-mail).
Potential to work in a a number of shift surroundings